Our goal very much is to approach every person who's going to come to us, so it's not as if they have to decide to apply. Anybody who comes into our LTD program is contacted by a vocational rehab specialist. All of our rehab people are in house, so they have access to the information that the case manager has. There's a lot less going back and forth trying to sort all of that out.
They can be pretty effective almost immediately. About 75% of the plans are assessed, made, and agreed upon with the member on the first meeting. When we look at the plans, we look at a member very much holistically. There's the education and training that they have from their military experience, but they may have hobbies or other types of things that they're interested in—electronic stuff, or whatever. We look at the region they live in, and where they want to live. We try to assess what makes sense for them to re-enter the workforce.
We can get them into the program six months before the actual date of release so that they can really get engaged up front. We believe very strongly that the quicker you get people engaged and looking to their future, the more success they'll have.