The application for the Canadian Armed Forces long-term disability plan has a form in it whereby the member consents to the medical information being requested from the CAF. I can let Manulife speak about the protection of that information once the Canadian Armed Forces submits it to them.
We also get into scenarios of the member wanting either Manulife or SISIP services to share information with VAC, or vice versa. In those cases too we both have forms that we sign and we get the member to sign, and we share that with each other under full authority before we request any information.