My colleagues and I often hear from veterans who have problems filling out forms. It's form after form after form. We've heard from Ms. McIlwham about an initiative whereby they've been doing it over the phone, and I know veterans would much prefer to have that type of service. Do you have it? If not, why not, and if not, can you put it in place?
On February 6th, 2018. See this statement in context.