Just to clarify, that's not where I was going with that. Really then what I'm looking at is that we struggle to have enough qualified, informed, educated case managers. Really, to me, if they were where the buck stopped within VAC to make those decisions—because they are educated, they know their role, and they know the people they're involved with—you could have significantly more impact there if they weren't having to deal with this other side of the issue.
Would that make sense to you?