Right now, when a veteran is applying for a service or benefit at Veterans Affairs Canada, there's a 16-week adjudication process. Veterans Affairs can take up to 16 weeks to just determine whether or not it is attributable to service. Their service standard is to meet that 80% of the time. The last stats I looked at in October, they were nowhere close to meeting that number. That's how it gets measured.
I have to be careful. We know how it gets measured. We know the two programs are there. Where we go from here is the question. I'm not quite sure if I have an answer to that question. I go back to it again. I keep going back to it. We know what, where, when, and how, but I want the....
I mean, if you go to a private sector insurance company, you're hurt or injured, and you ask for service, they want to know when, where, and how you got injured. We know when, where, and how a soldier has become ill or injured. That's enough to release them from their career, but not enough to be accepted at Veterans Affairs Canada. That, for me, is a problem.
What would happen in my world is the member would leave with their piece of paper saying that this illness or injury is attributable to service that happened on such a date, and we have the evidence for that. Veterans Affairs then takes that file and just determines the level of impact of this illness or injury on the person's life. That would make a tremendous difference on the ground.