Thank you for the question.
The JPSU is a very important capability. It was a capability that was born out of the Afghanistan conflict to take care of our numerous casualties from that conflict. It was a very good idea that was put in place very rapidly to deal with a very challenging and important situation. It has continued to grow and develop in that time—almost 10 years now.
What we've done is go from basically focusing on physical wounds, which is what was happening in Afghanistan, to taking care of all of our complex ill and injured cases. With that comes more complexity.
You have also heard that through that timeframe and the awareness of the JPSU as a place to go if you're ill or injured—a place to go to recover, to reintegrate, to heal—more people have come up, so the demand also grew.
I think what happened over the years is that the demand likely outstripped the capacity to provide the same personalized service they had been doing. We've been slow, but are now catching up, adding additional resources to get to ratios that I feel are good to be able to provide that service again.
We have been adding additional personnel over the years to grow the capacity to deal with all of the ill and injured in complex cases. Concurrent to that, we have also been streamlining many of our processes, as I was saying earlier, and bringing many of the partners together at that one location so that it becomes a one-stop shop, and it has become a one-stop shop for all of our ill and injured who are being cared for there.