To answer your question, ma'am, yes, we will put performance measures in place. I would just underline, though, that similar to the case with Veterans Affairs, when people come into their job, they receive initial training to do that job. Every year, obviously, depending on their role, we bring them in to do annual training as well. Then on top of that, we continue to do professional development.
On February 15th, 2018. See this statement in context.