I'm not questioning the quality of the people you're bringing in or suggesting that you wouldn't be training them, but in any scenario you have to measure not just the programs but the effectiveness of the people doing them. I was constantly working through that process in the work I did, in which I sat down and said, “You're doing great here, but not here”, and “We expect to see changes there.”
Okay, thanks.
You also mentioned that there are vacancies to be filled—about 10%—and I can certainly appreciate that. Is there a plan to incorporate veterans themselves into these roles?