I understand what you are doing right now. I want to know how many people are in need of services and how many are waiting. These people have needs, are alone and don't have help. How many of these people are there? What is the number?
If it's 30,000 people, it's terrible. These wait times are unacceptable. There should be an emergency measure on the part of the government, and right away, in the next budget. Something has to be done. All cases that have fallen behind and need updating must be resolved first. It won't be enough to take a few steps to make up for some small problems. If there are 30,000 people waiting, I don't think that, given the needs that you have right now, you will be able to catch up on those delays. Am I wrong?