Absolutely. Field operations are mandated to provide direct service delivery to our veterans. Any veteran who comes into one of our offices across the country—we have more than 130 IPSCs and satellite offices as well—is going to be meeting with one of our staff to screen, to see what the issues are and what the barriers are, so that we can provide service and programs. There is no wait-list. We meet them immediately.
On February 15th, 2018. See this statement in context.