My understanding is that we are still working hard to achieve 25:1. We owe that to veterans. We owe that to our employees.
The Minister and I were in Edmonton, and I had an opportunity to talk to our staff out there. We have some case managers who are in the upper thirties, and some who are in the lower twenties.
What is terrific is that we're able to get quality social workers, psychologists, and so on, who have case management experience. I met with a whole bunch of them, put them through a boot camp, and then slowly increased their caseload in order to take cases from those who have been around for a while. When we asked for additional folks a few years ago, we had an expectation of below about 10,000 folks who would be case managed. For a whole host of reasons, we're north of 12,000 case-managed veterans.
We're out there on an active basis trying to hire the right folks, put them through a boot camp, get into the offices, and then cross-level workloads, and this is ongoing. This is tough work. Case management in this kind of business—many of you have worked in communities—is tough work. Getting the right kind of people with the right kind of skills is absolutely essential, and then retaining them.