It is very difficult for us to gauge, to be honest with you, how much it will cost us to absorb that backlog. You only have the capacity to absorb so much money. We only have so many people trained and ready to go at any one time. I'll allow the deputy to speak further on this, but certainly we were very pleased with that amount. It is not going to happen quickly enough to my liking or, frankly, to the liking of any of those 9,000 people who are waiting an abnormal amount of time for the benefits and services that they're entitled to.
On March 20th, 2018. See this statement in context.