Thank you, Mr. Chair.
General and Sergeant, thank you very much for being here again. We appreciate seeing you and hearing your information.
Sergeant, I'm going to start with you, if I may. You, as I did, grew up in a military family. A lot of what we've talked about here in committee over the years is about family and that aspect of it. As with you, I followed with my father throughout his career and from place to place until I went off to university and started on my own. With my brother, my sister, and I being involved, it's a part that we learn and it is ingrained in us and everything we do.
One of the challenges I've heard and seen, and I think we've all heard and seen, is the difference between how you and our soldiers understand where they are at and how VAC understands it. VAC doesn't have the same concept as you do. I wonder if you have experienced any of those issues, so that when you're dealing with VAC, you can see that they do not understand what you're talking about as a soldier and how you relate. I believe that's part of the problem we see when we our soldiers are talking to VAC.