I think it will definitely help. There is definitely a big gap. Jesse's is in Winnipeg, mine is in Saskatoon, but we are in Thunder Bay. I don't know why ours are different.
I have never had a problem reaching a case worker. It's been fine, but for some of the older vets who may need to sit down in a room, it is a big gap that there is no office in Thunder Bay. It is a good thing to have here to speed up paperwork and to actually go there. You can process the paperwork, bring it right there, and they can expedite it significantly faster than me sending it from here to Saskatoon or wherever and having it get lost.