They don't have to ask for it.
The case manager—we call them the VSA, the veteran service agent—can say, “You know what; we need to go there.” Before, it used to go to these bequest funds.
On June 7th, 2018. See this statement in context.
On June 7th, 2018. See this statement in context.
Assistant Deputy Minister, Service Delivery, Department of Veterans Affairs
They don't have to ask for it.
The case manager—we call them the VSA, the veteran service agent—can say, “You know what; we need to go there.” Before, it used to go to these bequest funds.
See context to find out what was said next.