In a minute and a half, yes, yes, no and no.
On veteran hiring, not every veteran makes a great social worker. We have to be very careful, because sometimes bringing folks in triggers.... At the same time, as one of my kids going through basic training told me, “Hey, Dad, that sergeant major is old school”, and he may not make the best social worker. We have to be very cautious how we bring people in. Do they have the right personality?
When I go to my office in Trenton, Ontario, a third of the staff are veterans, a third of the staff are military spouses, and a third are career public servants who generally have a link to someone who has served. If I go to the atrium in Charlottetown and ask who has a family member who has been in the military, hands are almost unanimously up.
It's finding the right balance across the board. You need folks who are social workers, but at the same time, we do want to bring in more veterans, the right veterans, across the board.
Second, on the currently serving, the challenge of those currently serving is who has a full diagnosis. Sometimes what happens is someone gets hurt in morning PT or on an exercise, goes in, gets a chit, takes the old Tylenol or Motrin, and puts in a claim. We don't have a diagnosis yet. The injury is not fully developed or enduring, and yet we have a claim.
Twenty-five per cent of all the claims Michel is dealing with are from currently serving Canadian Armed Forces members, yet the problem frequently—and we are working with the Canadian Armed Forces and the surgeon general on this—is that often there isn't a diagnosis because the injury has not matured to that point yet.
We don't know about temporary category and permanent category until we know that the injury is enduring. That's one of the problems we're having. We're trying to deal with the Canadian Armed Forces on that by asking, “What's the gateway to put in a claim?” Often, folks don't even want to come forward with an injury because they might be pulled off a course.
In terms of sexual class actions, we are not treating those files any differently. In fact, we're putting additional attention....
Rick.