Yes.
We have a lot of problems on the application side. If the signature is the only part of the application the veteran completes before mailing it in, the application is still accepted.
We then have to follow up with the veteran numerous times, and if they aren't available, their claim is put on hold.
Conversely, My VAC Account is very useful because the system won't let the person move on to the next step without providing the necessary information.
What's more, because it is easier to file a claim, the number of claims has gone up.