Thank you for that information.
I just think this is frustrating, and I heard that clearly in the report. It was a good reminder for me that not only are veterans and the people who love and care for them in their community frustrated with the backlog, but it's also the people on the other side who are working really hard, both at the Legion level and as the workers. It's creating this really stressful situation for everyone. The reality is that the ombudsperson said we needed a plan to deal with this backlog. Now we've had the minister promise to provide us one in 30 days.
Do you think that a plan would really make it different, by at least providing some clarity both for the people who are on the veterans side and the family side, and also for the folks who are providing the services?