Thank you, Mr. Chair.
Good evening, Ms. Jardine. Congratulations on your appointment. We're sure that you'll be up to this major challenge.
I have a quick question for you. I hope that you'll be able to answer it.
In January, in a report, your predecessor Mr. Parent wrote that the biggest issue with the accessibility of services for veterans concerned departmental information and transparency.
What exactly do you think he meant by that?