Thank you, Chair.
Dr. MacKinnon, I'll come to you. Of course we've heard caseworker testimony from back when they talked about having too many people on their lists, a lot of burnout, not being able to make decisions and having to go up the chain and how frustrating and time-consuming that is. We have definitely heard from them what those challenges are.
I am wondering about two things from you, since this is a study specifically on caregivers. What are the impacts on caregivers when we have veterans who are constantly having to retell their story to new case managers when staff are changing all the time? Then there is the fact that caregivers cannot have their own case manager and what the challenges are.
Could you just talk about that and the impact of the caseworkers on the caregivers?