Thank you.
No doubt, thank goodness for phones with speakers, because we will just put it on the table and go about our business. We have been on the phone, and I'm not lying, for half a day. When we finally get through to somebody an hour and a half later and then they say, oh, let me just put you on hold, then another person picks up the phone and we have to start all over again. Then we're put on hold again, and then we're disconnected somehow. That just sends Kevin right over the edge. It's not even, let's just call back and do it all over again. We have to wait days before he can come back down and we can even attempt that. We get nowhere fast—hurry up and wait.