Very good.
Luc, as I said, the last thing I would ever want to do is disappoint you. The fact is, we were aware, and that's why we hired more francophone assistants and more bilingual assistants in order to make sure we could reduce the wait time. There's absolutely no reason for anybody in this country to not be able to file an application in English or in French to the Department of Veterans Affairs. That is and must be the way that things are handled at Veterans Affairs.
We understood that with regard to women and LGBTQ veterans we had to do more. That's why, in 2020, we had a first conference to make sure that—or I think it was 2019. The first one was in 2019. I had the privilege of announcing and putting it in place, in order to make sure we understood exactly how to deal with the problems that women and other veterans have when they apply for assistance. I think it's vitally important, and we will continue—