Yes, that's correct, Deputy.
What we've done is shift to a virtual environment where we're using, as the deputy noted earlier, not only our call centre, our online service from My VAC Account and text messages, but also things like this—Zoom and MS Teams—to be able to reach out and communicate with our veterans, those who may have questions about this. For those who are case managed, we have a variety of ways to continue to support and connect with them. Many people didn't come into the office before this. We were serving them remotely before now. That's something that has continued during this period as well.