Absolutely.
From a call centre point of view, we're taking more than 1,500 calls a day. We're getting more than 600 contacts from a My VAC secure message point of view. We're doing the outreach the minister and deputy spoke to earlier. We're including in that people who are able to do in-home visits and occupational therapy assessments in emergency situations, with all the proper protocols in place.
There's an enormous amount of outreach; there's an enormous amount of contact and there are many touchpoints between our veteran clients, their case managers and the staff at Veterans Affairs at this stage.