Sir, thank you very much for the question, and it's great to see you again as well.
I would say that we agree with the report and that we need to have additional staff horsepower to assist us here over the next while as we continue innovating, changing our processes and using all of the digital technology we can, while at the same time ensuring that we can exercise the whole aspect of giving the benefit of the doubt and also of ensuring compassion for the needs of our veterans.