Thank you, Chair.
Thank you to our two witnesses. As always, it's a privilege to hear from you.
I'm going to continue along the same lines, in terms of the challenge.
I'm sorry. I'm jumping between languages. I recognize that's not a good thing to do. I'll just speak in English to keep it simple.
You were addressing the theme of minimizing attrition, which goes to maintaining the workforce, which goes to maintaining the ability to deal as quickly as possible with as much of the backlog as possible. I wonder how challenging it has been in the context of the COVID pandemic to maintain your workforce and enable effective training. It strikes me that it would be a huge challenge to onboard hundreds of new staff and train them up while maintaining the morale of existing staff, who have significant workloads. How have you succeeded in that incredibly important and very large task?