For our part, we actually use the prescriber guidelines that were developed by Kristine Aanderson. She was also my co-chair in the CGSB committee. That is our first line of defence because that allows us to ensure that there's been a conversation with a medical professional about a state of readiness and whether it's the best fit. We often get looped into those conversations, so it doesn't happen just between our clients and their treatment professionals. It's usually a three-way conversation between National Service Dogs, the treatment professional....
Built into our policy, based on the ADI PTSD standards for military, we are required to make sure that we are engaging on that mental health piece. Emergency supports are put in place so that there are at least two other individuals in that client circle of support whom we can reach out to if they're in crisis, not only to deal with the safety of the dog but to make sure the client is safe. That is built into the ADI PTSD standards for military. We also make sure our follow-up process is intensive and that we follow up well with the clients. We made the commitment at NSD to have a mental health professional on staff, not just on standby.
I'm sorry. I probably blew through your two minutes.