The national standards and the prescriber guidelines virtually go hand in hand. I helped develop those with Kristine Aanderson, a registered psychologist from Alberta, because we were confronted with getting prescription letters that were completely useless, such as “So and so needs an emotional support animal.”
I'm sorry; that's no good. It was the same with service dogs. We need to know task training. If you review the tables and the decision-making trees in the prescriber guidelines, you will find out that if you take a properly written prescription and pair it with a service dog school that can produce the required output to meet the terms of the prescription, you then have the actual piece that you need. That's really important.
They were basically put in place so that medical professionals...and I don't want to knock them, but they don't understand what these dogs do. I go back to that question. If you haven't asked the right question, how the heck can you get the answer? How can you say there's no efficacy when you really don't even know what they do? That's—