Thank you very much, Mr. Chair; and thank you to the witnesses.
I'd like to get right to it. I have so many questions.
First, Madame Vaillancourt, my colleague Mr. Brassard mentioned that we really do appreciate the report and your contribution, because this is about the veterans. We're looking for solutions, and hopefully we can come up with something that the government can use as a playbook to fix the backlog.
One of the things we've heard is that because of the pandemic most of the workers are now forced to be working from home and the offices are closed. Has that affected your ability to process claims?