It might have been Mr. Wagner who brought forward the mentality of our men and women in uniform. We send them into dangerous situations and just tell them to get it done.
Mr. Wagner, I think you stated same thing to the committee, which I appreciate very much. You talked about “empowering the front-line staff”.
As far as the job that you do is concerned, if there were an ability to have access to the records by people working on the form for the veteran, would that help streamline it, especially if we had permission in advance from the veteran to allow that? Would that help you on the ground?