Echoing what I just heard, I think that doing as much as we can before somebody releases is something we've talked about for years now.
Imagine a day if all the claims could be adjudicated. The veteran, at that time, would understand every avenue of what's coming as part of the transition to civilian life throughout the release process. For those whom we're supporting, once they were medically released, everything would be crystal clear in front of them, not only for themselves, but for their family members.
Look at this report in September from the ombudsman. Look at the chronicling of how much these stressors are compounding injury—injured people who served our country. I find it almost horrifying that paperwork and process could be....
There is a great term called “sanctuary trauma”. Look it up. This is a very profound term. It is what happens when someone has served and done all they can for their country, and then when they reach out and expect the support to be there for them, they are confronted with another battle. That's what we hear: It's another battle.
Do whatever it takes. Frankly, I'm not a master for that, necessarily, but I can tell you that what we hear is the following: Can we get as much as possible done up front before they release.