My other thought on that goes back to serving members. My father was in the military, too, so I have quite a lengthy military family history.
Before a member actually gets discharged from military service, I know there are seminars they can take to discuss Veterans Affairs, and they're given some information on what they could be entitled to. I think it needs to go a bit deeper. We have to take a step back into DND and have them provide more information ahead of time to those who.... They might not need these services for 20 years, like in the case of my husband, but the information should be provided ahead of time, so that if something happens, they can refer to this binder or package of information that says, “Okay, if this happens to you, this is who you can contact, and this is what you might be entitled to”, and they have a clear and transparent picture of the services that could be available to them.
Just giving them that information could be very helpful for when the time comes and they are veterans, so they have something to look back on and say, “Oh, that's right. I have that in my package here.”