Luckily for us, I only had to retell it a couple of times.
You mentioned something interesting, in that much of this would have been in his file. A lot of it wasn't in their everyday duties. Sometimes you don't see that on a formal piece of paper, because if they're firefighting or if they're doing this or that, you're not going to see some of these details. Therefore, when he's reliving it to me and I have to notate it or tell somebody, to learn of that was, like I mentioned, surprising and shocking.
To answer your question, I've only had to retell it a few times, but each time, yes, it is difficult.