It went well, I think. I felt that it was important for her to meet us, because quite often, as you know, you deal a lot with paperwork. There's a file number, but I really needed her to meet us in person so that we could express ourselves and so she could actually see my husband and see what he is like.
I prepared a briefing note for her, of course, and it was a lovely discussion. I felt that she did listen to us, and she promised to try to see if she could speak to whomever she needed to speak to, to help.