I understand that, during the pandemic, a lot of the Veterans Affairs offices were closed, and even before that, a few of the offices were closed, which affected the quality of service to our veterans.
Hearing from you, it seems like having a liaison officer and having them be proactive in being there in person and listening to the stories of the veterans and understanding their circumstances to see what could be helpful to them would be really important.
Is there any other recommendation or suggestion you would put forward to us so that when we draft the report of this study, it can also support any future veterans who are going through hard times like you are?