Thank you so much, Chair.
Thanks to you all for being here.
I have my notes and I'll do what I can. I've been here for nine years, and I still don't understand it. I hear all the time that our veterans live in confusion. When you spoke to the fact, I heard that there are categories now in compensation, and there are many more benefits, and that along with the new veterans charter have come higher backlogs and more of a sense of insurance requirements to prove over and over again that they qualify for what they're applying for.
I think we have a level of sanctuary trauma that we hadn't seen prior to the new veterans charter. I appreciate the challenges that you folks have, because I understand that your role here is to implement and do what you can to improve veterans' circumstances.
Would I be accurate in saying that we're still in the circumstances of trying to transition to the new veterans charter in the hearts and minds of our veterans? I'll take a quick yes or no from someone.
Mr. Tessier, do you sense that? Do you know that?