There were a few Black veterans I spoke to.... I wouldn't say that it's across the board. I think that they were very pleased to be able to have their voices heard as a result of what Veterans Affairs Canada did to modify their taking of the information. They have explained that they find that it is easier.
Also, they said that, when they're speaking with someone who might be a member of the Black community as opposed to someone who was not, there's a better rapport because they better understand the community and they better understand the culture. That might be something to be promoted to make sure that, when they call in, there's someone who might be from their community who better understands. That might not just be for the Black community. The indigenous community might have a better rapport or better understanding of certain things or certain language. That's what I would recommend.