It would be great to find out from veterans how many have actually received benefits recommended to them by the navigator. I think that would be a good tool to determine how effective it has been. That's just a comment.
Has a navigator ever been a standard component of VAC's intake process for benefit applicants? In this whole process of trying to streamline them, especially this first time, is there a concerted effort of the people employed at VAC to use it?
Oh, no. I have one more question, Chair.