No, that's okay. I'll let that one go. Maybe the next question I'll have Mr. Harris answer.
I'm trying to figure this out. I know there is a pilot that VAC is running right now. When this happens, what I'm hearing is that the case manager doesn't finish working with the veteran. Instead, the veteran is pushed into guided support given by a veterans service agent.
What I'm trying to understand is what the difference is between these two roles and what the checks and balances are to make sure that, when that person is moved out of case management and into guided support, they are still doing well. I'm just curious, because it sounds to me as though this is really pushing people through the system.
I'm wondering if there is a bonus paid to the provider to get the veterans off those services sooner. If there is a bonus, what does that look like?