I can take that question to start and then maybe my colleague, Sara Lantz, would like to join in.
Obviously, the offices have been closed as a result of the COVID pandemic for the safety of veterans and for the safety of Veterans Affairs employees. What I would offer is that even before the pandemic, the vast majority of our interactions with veterans were done virtually, via the phone, via our online service My VAC Account and others. While we have offices across the country, not everybody needed to come into the office and not everybody wanted to come into the office, so we had a very extensive virtual network even before this. We've been able to enhance that over the course of the last little while.
Specifically to your question, we are starting the reoccupancy of our offices across the country at lower-level amounts to start, making sure we're in keeping with the local health provisions and things of that nature. We'll have people back in the offices this month and next and then expand with additional capacity and resource in the offices in the months of July and August, and start up with by-appointment visits from veterans during that time frame as well. Sometime in July and August, the offices will take appointments from veterans to come in and see them.