Thank you.
It is disconcerting to me to realize that there wasn't a significant effort on the part VAC to work with the Legions to make it happen and have more individuals engaged in this process. I appreciate that response from you.
I see your recommendations here. You do talk about how information provision technology should be improved. Is that part of the picture you gained because of interaction with those you were able to talk to? Is it also possibly in regard to expectations to be able to perform the task that you were given?