That's understood. Obviously, as if they're not going through enough already, they just don't have the capability to communicate in the way that would be needed. In that case, it would be good if we somehow had VAC available to be proactive in communicating with them in that regard.
You do mention the issues around psychological support for veterans and their survivors in this circumstance. We did hear about one veteran who made that decision to offset some of his pension for the future in the case of his wife needing that support. They made those sacrifices for him to be able to do that. Then she passed away ahead of him and those funds were no longer his.
Did you face that conversation at all? What was your sense of the psychological and emotional stress that would bring?