With respect to case management, Mr. Caputo—and I address this through the chair, of course—the case management elements are such that no veteran waits for a case manager because there is not a backlog. If a veteran needs a case manager, they are assigned a case manager, so that is a case manager-related issue.
With respect to files and disability adjudication, if there is an application for a disability benefit, as you've noted, there are files in a backlog. The minister indicated during the first hour the progress that we've made with respect to this over the course of the last period of time. We do expect to be down to about 11,500 files in a backlog situation. That is beyond our 16-week service standard. That's down from about 23,000 files, where we started about two years ago, with the additional investments and resources that are there.
We do expect that by around April 2022 the backlog would be in a state of about 11,500.