Did you have any sense of the dynamic around all of these files and the public servants' not being in their place of work, having to transition to home? I've had situations where a file was needed, and unfortunately they had missed getting it. They had to wait their turn in the queue to come back and get what they had missed—that type of thing. Are they back in their offices, do you know? Do you think that plays a role in giving good service to our veterans: having the public servants and all of that paperwork and whatnot in the same place at the same time?
On October 6th, 2022. See this statement in context.