I appreciate your validating that, because that was my thought when I was reading the PBO report from September 28, 2020. On page 1 it says, “In March 2017, the number of pending applications was 20,693, [but it] had reached 49,216 by March 31, 2020.”
That was prior to the pandemic. It almost doubled.
It continues, saying, “Of these, 22,138 were considered complete [and were] waiting for a decision from the department.”
Well, that vet is waiting to find out what that decision is, when they're going to get service and when they're going to be looked after. Would you agree with that?