The reason I'm asking is that when I think about April 1, I was about to launch something that I was working on. That March, my daughter was supposed to start kindergarten. She wasn't able to because of the pandemic. The reason I'm reflecting on this time period is that I've spoken to many organizations in Mississauga—Streetsville that struggled during that time. Our lives were completely disrupted. It's bringing me really bad flashbacks right now.
When I'm thinking about that time when you were observing the team, and what they would have been going through, going through a lockdown, trying to figure out staffing shortages, we all know what that was like. It was a tough experience.
I see your data. It's telling, right?
What can you say about the process of reviewing these files? You asked questions during that time about what the staff went through, because you had to perform current observations, but you were also looking back at a very tough time in our pandemic.