You just indicated that the investigation is ongoing. That's what I think I heard there.
Now, it's been just a little over two months since this was reported publicly and longer than that since the incident occurred. When we're talking about a situation of a veteran coming crying for help to Veterans Affairs and instead it's suggested that maybe they should consider killing themselves, to me that sounds like it should be a high priority to deal with.
I would suggest this is far too long for an investigation into that. It should be a number one priority to make sure this doesn't happen again. When an investigation is ongoing, that tells me that maybe it wasn't taken as seriously as it should have been.
Can you tell me when the investigation will be done and what kinds of consequences would be faced on the part of an employee if this occurred again in the future?