Thank you very much. The investigation and the training are both continuing to make sure that the frontline staff are aware of what they can and cannot do. Because of this issue, as you are fully aware, because of this happening, we have to make sure that the frontline staff are fully abreast of that.
As far as the training goes, I'm not much on the training side. If you wish, if you want to let the deputy speak to that, he can for a minute or so.