I can't speak to that particular last aspect that you are raising, but we did ascertain, as part of this file review and investigation, that this veterans service agent had had a conversation with a veteran previously, a case in which the veteran raised the issue with the veterans service agent. It was in fact that conversation that was referenced in the second case, a conversation that led to the veterans service agent raising the issue unprompted to that veteran—
On October 20th, 2022. See this statement in context.