Thank you. That's very helpful.
I'll be going to Mr. Harris on this question.
It's very good to see you. I haven't seen you in a while, Mr. Harris. As you know, I always enjoy my time with you.
I know that there are privacy rules, so I'm trying to be respectful of them. When you were talking, it sounded to me as though it was the worker who called the veteran. Could you give us anything more concrete about how this interaction happened and if it was engaged in from the veteran or from the worker?